Alive Beam
Case Details
Client: Alive Beam
Country: USA
Industry: Healthcare Technology
Tags: Healthcare, Tech
Portal for customers: my.alivebeam.com
Portal for doctors: care.alivebeam.com/home
Live link: www.alivebeam.com
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Value Generated
AliveBeam makes it super easy for patients to book their doctor appointments without long calls or confusion. At the same time, it gives doctors a smooth dashboard to manage schedules, cancellations, & patient flow.
With one single platform, both sides save time, reduce no-shows, & improve communication. The responsive design works perfectly on both mobile & web, so patients & doctors can access it anytime, anywhere.
Service Provided
We built AliveBeam as a 3-module appointment system:
- Main Landing Page: Patient-facing website with service details & entry point for bookings.
- Customer Portal: Patients log in, view doctors, book slots, track appointments, manage history & much more.
- Doctor Portal: Doctors manage their schedules, confirm/cancel appointments, track patient details & much more.
Features included:
- Fully responsive design (mobile + desktop).
- Live video consultation module (HIPAA-ready, secure).
- Role-based access (patients, doctors, admins).
- Calendar & slot management.
- Notifications & reminders via email/SMS.
- Patient history & appointment tracking.
- Secure login & data privacy.
Challenges Faced
- Patients had to call or wait in clinics for booking appointments.
- Double-booking & scheduling conflicts for doctors.
- Lack of a simple central portal where both patients & doctors could connect.
- High no-show rates because patients forget appointments.
Solutions Implemented
- Developed a centralized, mobile + web responsive platform for both patients & doctors.
- Built a smart booking system with real-time availability updates.
- Integrated automated reminders (SMS + email) to reduce no-shows.
- Designed a clean doctor dashboard with patient list, daily slots, & upcoming schedules.
- Added patient history management for continuity of care.
- Enabled secure video calls with encrypted data channels for privacy.
